© 2011   Certilearn, Inc.
Swisher Case Study

Swisher Hygiene was founded in 1983, began franchising in 1989 and was acquired by energetic new ownership in 2004. The Charlotte, North Carolina-based company has franchise units throughout the United States and Internationally.

The initial focus of swishertraining was to support its franchise owners and ensure that all franchises have access to high quality training, containing 'best practice' skills, product information and a
consistent brand image. In addition, there was a need to advance the role of the route technician from a simple service provider to a Sales and Service Technician with a responsibility for customer care.

"There's nothing better than having well trained, focused entrepreneurs who can expand the brand. We are determined to supply them with the learning tools they need so we all can continue to capture market share and leverage a company-wide culture."


                 - Jason Baker, Vice President of Training.


Client Stories
Jamba Juice

Jamba Juice has partnered with Certilearn to provide a business solution for both its corporate owned stores and its franchisees.  As a result, the company has reduced administration and maintenance time for mandated training initiatives. These capabilities are providing greater visibility into real-time completion rates, compliance and employees learning data.

The associated corporate and a franchisee sites enables Jamba to leverage the education solution across both systems while providing the ability to tailor specifics to each audience. Jamba has called upon the educational content expertise provided by Certilearn  and has directly created and deployed Jamba  content.



International Franchise Association

CertiLearn is the home of IFA-University. IFA has entrusted the expertise of Certilearn to provide  on-line education since 1999. The result has been a successfully solution for IFA and its many members who can access courses for CFE Education credits.


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